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About

Bio

My name is Owen Collins, and I started OHC Support to gain experience in the tech world as a small business owner.

I am busy with awesome stuff like getting my Cybersecurity and Computer Science and Engineering Technology degrees, attending and being involved in my local church family, and hanging out in Farmersville with my awesome grandparents!

I’ve worked on everything from home computers to servers, networks, and security systems, and I focus on practical solutions that actually work in the real world. I take pride in maintaining reliable, secure systems and helping others keep their technology working the way it should.

What I Stand For

I believe in Jesus Christ, and that He is my Lord and Savior. He rescued me from my sin, and I want to glorify Him in all that I do. Whether it is this company, my personal life, or other things, I want to make sure he is King.

I stand for common Christian beliefs such as the fact that people are not inherently good, children and babies should always be protected.

I am also a 7th generation Texan, so I think that guns are cool, government is crazy most of the time, and I pay WAAAAY too much in taxes.

P.S. For those reading this, I am trying to find a good scripture to “assign” to my company. Please pray for me as I figure this out.


What the Company Stands For

Because the company is soley operated by me, I can choose what it stands for as well!

Isn’t that awesome!?

OHC Support stands for the same values as me, however one of the things that I want to keep in mind is that if the company every grows, I want it to be a beacon in the world of business. We will fight to make sure all customers (no matter who they are) are treated well and respected throughout the services this company performs.

Excellent IT support is:

  • Transparent – You’ll always know what I am doing and why
  • Secure – I never access systems or abuse the access I am given as a result of my work.
  • Efficient – Fix the problem, and if I make mistakes, I will do my best to resolve them.
  • Respectful – Your time, data, and privacy matter
  • On Time – As stated above your time matters, so every step of the way I strive to be on schedule and transparent about changes to my schedule.

What I Support

OHC Support assists with:

  • Troubleshooting Windows, macOS, and Linux systems
  • Remote technical support and issue resolution
  • Device setup, configuration, and cleanup
  • Software and operating system issues
  • Optional continuous remote support and monitoring for managed clients
  • AI Training & Support
  • Data Recovery
  • Custom Hardware & Configuration
  • And more!!! Tech is an always growing industry, and as needs change, I will do my best to improve and adapt.

Security & Privacy First

Support is tailored to your needs — whether that’s a one-time fix or ongoing assistance.

Security is not an afterthought.

  • I do not initiate unsolicited remote connections
  • Sessions are temporary unless continuous support is requested
  • Client data is treated as confidential at all times

My Approach

I want to make sure that every customer is taken care of. Whether it is reviving an older PC, building one, fixing phones, email issues and more. I want to make sure that people in the Greenville or Farmersville area are able to get trusted, local tech support from someone they can trust.

I also don’t believe in bloated solutions or unnecessary tools.
I believe in:

  • Solving the actual problem
  • Explaining things in plain language
  • Giving clients confidence in their systems
  • Building long-term trust, not lock-in

I also will try to make sure whatever solution fits each client and their budget. I understand that most people are not ready to break the bank to get their stuff working again.

Need Support?

I am always happy to help (except for Sundays). Please just reach out via the contact form or booking calendar on my homepage!

Also, if you would like to, you can call or text (903) 914-0197 rather than submitting a form!

OHC Support
Reliable IT support. Clear communication. No surprises.