Computer & Device Support
Computer & Device Support Services
- Desktop & Laptop Diagnostics
- Hardware Repair and Upgrades (RAM, SSDs, PCIe cards, etc.)
- Hard Drive Data Recovery & Transfer
- New Computer Setup & Migration
- Performance Troubleshooting
- Peripheral Setup (printers, monitors, docks)
Malware & Virus Removal
Malware & Virus Removal Services
- Diagnostics for potential malware or PUPs (Potentially Unwanted Programs)
- Malware Removal via Malwarebytes Techbench Toolset
- Forensics & Reports (if required)
- Antivirus Installation & Premium Purchasing Options*
*= Why sell an antivirus?
I do recommend Windows Defender (free) for most clients, however for those that are curious about it, please read my article to see if it is right for you:
Not all malware may be able to be removed. If your disk is encrypted, non-bootable computers may need a fresh installation of Windows or Linux. Both of these services are also offered
Data Support
Data Support Services
- Trusted Cloud Storage – OHC Backup
- Custom NAS (Network Attached Storage)
- Data Transfers Between Systems
- Data Transfers Between HDDs or other Storage Solutions
- Backup Setup (Local and Cloud-Based)
- Data Recovery Attempts
- System Migrations and Upgrades
Note: Due to the sensitive nature of Data Support, a waiver must be signed before this service can be completed. It is also strongly recommended that users back up their data (if possible) before any of these services are started
AI (Artificial Intelligence)
AI Services
- Training on how to utilize Generative AI such as ChatGPT, Google Gemini, Grok, Claude, Perplexity AI, and more!
- Helping setup accounts (remotely or in person) and retaining privacy!
- Setup of personal assistant such as OpenClaw on either a VPS or personal server / computer.
- General Training on Artificial Intelligence
Remote Support
Remote Support Services
- Remote Troubleshooting and Assistance
- Software Issues and Configuration Changes
- Guided Support Sessions for Quick Fixes
Software & Operating System Support
Software & Operating System Support Services
- Windows and macOS Troubleshooting
- Software Installation and Configuration
- System Cleanup and Optimization
- Update and Upgrade Assistance
- Application Issue and Error Resolution
Networking & Internet
Networking & Internet Services
- Home and Small Office Network Setup
- WiFi Troubleshooting and Optimization
- Router, Switch, and Access Point Configuration
- Wired and Wireless Network Expansion
- VPN Setup and Configuration
Small Business & Advanced Systems
Small Business & Advanced Systems Services
- Server and NAS Setup and Maintenance
- Network Planning and Documentation
- Virtualization Support
For futher support such as a full MSP would offer, please check out Century Computer here and tell them OHC Support referred you.